MEANINGFUL CHANGE

Whether you're facing an opportunity or a crisis, you'll need to rally your team to grow through it!

CHANGE MANAGEMENT, LEADING CHANGE, AGILITY..

While these words are often pronounced by company leaders extolling their strategic visions, they often leave managers and employees confused about how to achieve them. Globalization has increased the degree of uncertainty by expanding the scope and complexity of their activities.

Many organizations are facing a “never-ending change story” that leaves managers under pressure and employees confused about where they are headed and what is expected of them. And yet, international growth and meaningful change should be the priorities that transform potential into performance.

We work with companies to transform these priorities into programs of cultural change using structured approaches and innovative tools that make sense and engage their teams:

Planning for Post-Pandemic Prosperity!

We work with organizations of all sizes on their strategic visioning. Four questions underpin our proprietary process that lead to :
– What for? Envisioning the organizations “noble” purpose
– What? Defining measurable outcomes or goals that embody the purpose
– How? Strategic planning (with principles, processes & people) to reach the goals
– What now? Assessing the current context and core of a company to take stock of resources and risks as well as quick wins.

Though rooted in design and systems thinking research from some of the world’s leading academics, our approach is pragmatic and accessible with a focus on results. It's iterative nature keeps it relevant and anchored in real-time possibilities, thus ensuring its usefulness.

Combining the Forces of Change Management, Cultural Transformation & International Growth

From Potential to Prosperity, our four-step path of international growth measures the maturity of an organization and how well it is tapping into its talent and resources.

Eight dimensions (from leadership to supplier relations) offer key indicators to measure your performance as a global player - and identify the steps to become a Full Potential Company. 

The Full Potential Company model can trigger a critical conversation or serve to drive a comprehensive global Prosperity Plan. For example, we can deliver a workshop with your senior management team to see how your own company measures up and invite a discussion on opportunities and choices for growing internationally. Or, we can work with your teams to fine-tune the model so that its dimensions reflect your KPIs, assess your current performance across countries and activities, and build a plan to reach the full potential or every dimension.

For the past 30 years, we have worked with clients as they’ve faced globalization with its challenges and its choices. The Full Potential Company is based on the best practices that have led those to find success without borders. 

FIND THE TRAINING, TIPS & TOOLS YOU NEED BELOW!

We've developed a suite of resources to support you and your teams as you lead (through) change in your organization, towards a post-pandemic phase of prosperity!

A catalogue is available for the asking:

ESSENTIALS

A core module exists for every step of the expatriate journey, whether they are on their way to new lands or heading "home" (or both!)

EXTENSIONS

These training sessions build on the core concepts of the Essentials modules - and invite you to explore the cultural reference points of specific countries...

EXPANSION

These programs have been built on the foundation of the International Mobility approach to serve specific sectors and situations

ENGAGEMENT

Would you rather lean on inhouse trainers and experts to deliver your expatriate training program? We can help you with that - award-winning tools delivered inhouse!

EXPERTISE

You can count on us to support your Mobility & HR teams to better support your expatriates and their families at home and at work!

ELEMENTS

These resources are found in the different programs or can be shared on their own.

EMANATIONS

Our approach to International Mobility lends itself to not only companies, but to different sectors where migration is a cornerstone of the human experience

 "The Board of Directors would like to thank you for leading our Strategic Planning Process over the past months. We’ve exceeded our expectations. Most importantly, our Managing Director is happy, clear on what to focus on in the months ahead.” – Not-for-profit organization, Manitoba, Canada  

Not-for-profit organization
Manitoba, Canada

Our Training Modules are Relevant & Engaging: They Work...

CORE PRINCIPLES

SMILE!’s core principles include: - What it means to be “customer-ready” - Emotional environments of confidence, concern and conflict - Customer needs and the responses that will restore confidence

CUSTOMIZED TOOLS

Then, for every country and indeed every company, the program covers real-life customer situations for each of the environments with tips, tools and techniques for positive interaction.

REAL-LIFE APPLICATION

Participants are introduced to each situation with a real-life illustration. Once they identify the challenge and learn about how best to face it, they apply what they’ve learned (through role-play, critical incident or task).

COMMITMENT TO CARE

Participants not only hone their communication skills, they become empowered and enthusiastic about making sure every customer leaves with a positive memory of their experience in the company!

MOVING FORWARD TOWARDS PERFORMANCE & PROSPERITY!

FOR HELP GETTING STARTED..

Have a question about Global'Ease services?  We're here and happy to respond!

LOOKING FOR A TRAINER NEAR YOU?

Work with a certified trainer. They're licensed to deliver courses directly to you. 

 AN IN-HOUSE SOLUTION?

We'll work with you and in-house trainers to create an initiative that fuels your vision 

BECOMING A TRAINER?

Looking for a specific tool?
A proven training approach?
A professional home? 

 "The Board of Directors would like to thank you for leading our Strategic Planning Process over the past months. We’ve exceeded our expectations. Most importantly, our Managing Director is happy, clear on what to focus on in the months ahead.” 

Not-for-profit organization
Manitoba, Canada

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