INTERCULTURAL RELATIONS

Do you have the intercultural savvy to  succeed in a borderless world?!

Today’s borderless world offers abundant opportunities for growth and new business. How well companies succeed will depend in part on the intercultural savvy of their teams.

Adopting an intercultural approach to management is about:
- Acknowledging the impact cultural expectations and reactions have on a business negotiation, a transnational project or global teamwork,
- Asking the right questions to identify the values and behaviors that differ and those that bring you together,
- Exploring different ways of leading your worldwide teams towards a common vision
- Creating an environment of confidence at work where each person can offer the best of their talent.

Global’Ease works with you to assess your needs and develop solutions that support your global strategy. In order to discuss your organization’s profile, your needs, existing solutions and ones to develop, please do not hesitate to contact us.

FIND THE TRAINING, TIPS & TOOLS YOU NEED BELOW!

We've developed a suite of resources to accompany you and your teams in all phases of your international journeys.

A catalogue is available for the asking:

ESSENTIALS

Three core modules reflect the essential skills anybody working internationally needs to navigate intercultural relations with effectiveness. 

EXTENSIONS

These training sessions build on the core concepts of the Essentials modules - and invite you to hone your skills and develop your intercultural intelligence

EXPANSION

These programs have been built on the foundation of the International Mobility approach to serve specific sectors and situations

ENGAGEMENT

Would you rather lean on inhouse trainers and experts to deliver your expatriate training program? We can help you with that - award-winning tools delivered inhouse!

EXPERTISE

You can count on us to support your Mobility & HR teams to better support your expatriates and their families at home and at work!

ELEMENTS

These resources are found in the different programs or can be shared on their own.

EMANATIONS

Our approach to International Mobility lends itself to not only companies, but to different sectors where migration is a cornerstone of the human experience

 “Nathalie is an inspirational learning facilitator. I still recall well her course on the presentation skills by using the scripts technique. She is open to diversity and understands how a cultural approach would be one of the most important competency for the managers in order to work within an global workplace.”

Human Resources Manager
World Food Programme

Our Training Modules are Relevant & Engaging: They Work...

CORE PRINCIPLES

SMILE!’s core principles include: - What it means to be “customer-ready” - Emotional environments of confidence, concern and conflict - Customer needs and the responses that will restore confidence

CUSTOMIZED TOOLS

Then, for every country and indeed every company, the program covers real-life customer situations for each of the environments with tips, tools and techniques for positive interaction.

REAL-LIFE APPLICATION

Participants are introduced to each situation with a real-life illustration. Once they identify the challenge and learn about how best to face it, they apply what they’ve learned (through role-play, critical incident or task).

COMMITMENT TO CARE

Participants not only hone their communication skills, they become empowered and enthusiastic about making sure every customer leaves with a positive memory of their experience in the company!

MOVING FORWARD TOWARDS PERFORMANCE & PROSPERITY!

FOR HELP GETTING STARTED..

Have a question about Global'Ease services?  We're here and happy to respond!

LOOKING FOR A TRAINER NEAR YOU?

Work with a certified trainer. They're licensed to deliver courses directly to you. 

 AN IN-HOUSE SOLUTION?

We'll work with you and in-house trainers to create an initiative that fuels your vision 

BECOMING A TRAINER?

Looking for a specific tool?
A proven training approach?
A professional home? 

 "The Board of Directors would like to thank you for leading our Strategic Planning Process over the past months. We’ve exceeded our expectations. Most importantly, our Managing Director is happy, clear on what to focus on in the months ahead.” 

Not-for-profit organization
Manitoba, Canada